Privacy Policy | Airsense Airconditioning Pty Ltd

1. Information We Collect

When you use our website or contact us, we may collect information such as:

• Your name and contact details, including phone number and email address.
• Messages, quote requests or service enquiries submitted through our contact forms.
• Website usage information through cookies, analytics tools and basic website tracking.
• Information you provide when contacting us by phone, WhatsApp, email or website form.

2. How We Use Your Information

We use your information to operate our business and assist you properly. This may include:

• Responding to enquiries, bookings and quotation requests.
• Providing air conditioning installation, maintenance, repair and fault-finding services.
• Improving our website, customer service and user experience.
• Sending occasional updates or promotions only where appropriate or where you have opted in.

3. Data Sharing

We do not sell, rent or trade your personal information. We may share limited information with trusted service providers only when necessary to operate our website, email, hosting, analytics or customer communication systems.

4. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors interact with our pages. This helps us improve our website performance, mobile experience and content. You can disable cookies in your browser settings if you prefer.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Email: info@airsenseairconditioning.co.za

6. Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. However, no website, email system or online platform can be guaranteed to be completely secure.

7. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our website, services or legal requirements. Please check this page periodically for updates.